Tech Mahindra hiring Network Engineer

Tech Mahindra

Ex. level: 1-3 Yrs

Location: Bengaluru

Trustometer: Verified

Source: Official Website

Posted: 4 days ago

Job description:

JD: L1 Security System Engineer
Job Description:

  • Monitoring security system KPI‿s in various platform provided and reporting of KPI anomaly‿s/outage in the network.
  • Creating and handling ticket related Security infra systems.
  • Ensuring SLAs are met; escalate the incident when SLAs are not met.
  • Reassignment of tickets to respective domains L1 and L2.
  • Resolve assigned security infra domain L1 Issues such as Vault, IPA, SOC, ISE, FTD etc.
  • Basic troubleshoot of reported issues and work on resolution.
  • Escalate to L2 for High and Critical outages with initial findings.
  • Issuance of certificate on request from ticketing portal.
  • Handle routine security product integration activities.
  • Creating security CR for security product changes.
  • Creates and maintains standard operating procedures and other similar documentation.
  • Following shift handover process and documentation.
  • Works in a team of 24/7 members
Qualifications:

  • At least bachelor‿s degree in communication engineering, Computer Science, Information technology or any equivalent degree/experiences.
  • Good knowledge of networking concepts Layer 2, Layer 3 protocols, TCP/IP.
  • Excellent analytical and problem solving skills as well as interpersonal skills to interact with team members.
  • 1 4 years‿ experience as network security operation.
  • Knowledge in Linux is advantage, networking concepts and L2/L3 protocols.
  • Resilient and approachable with the ability to work successfully in a dynamic, fast paced environment
  • Ability to operate as a team player, work under pressure and with a flexible and positive attitude
  • A self starter able to work independently but comfortable and effectively working in a team environment.
  • Commitment to accuracy and precision with all outcomes
  • Ability to communicate written and verbally in English and Japanese (preferred).
  • Good scripting knowledge is must.
  • Certifications: Preferred Red hot Linux, CCNA, CKA.

Job Reference No : 4020825

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